Your genuine commitment to customer service

Personal Attention to an Out of Town Seller

During the first quarter of 2009, you assisted my mom and I with the sale of her home in
Prescott Valley while she moved to Southern Arizona. My parents were real estate agents
in Tucson during the early 1980s and were amazed at how many things have changed in
the industry. Your professionalism and patience was greatly appreciated from “Old Pros”.
My personal appreciation was your sincere commitment to informing us at every turn of
the transaction and giving me the tools necessary to explain the “in and outs” to my
mother.
Our thanks can never be enough for the time you spent explaining the ever changing
house market in the Prescott area and assisting us in making informed decisions. Not only
did this give me and my parents comfort with your ability to sell their home, but your
personal attention to an out of town seller was outstanding. However, the real
appreciation is your genuine commitment to customer service as you adjusted to our lack
of “21st Century technology”. Once again thank you.